Adobe pdf file freezez

Different factors can cause system errors, including conflicts among device drivers, software, and hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Adobe Reader, Adobe Reader may not necessarily be the cause--it may be the only application that is memory- or processor-intensive enough to expose the problem.

To benefit most from this document, perform the tasks in order. Keep track of the tasks you perform and the results of each, including errors or other problems. Adobe Technical Support can use this information to better assist you, should you need to call. The tasks in this section can help you resolve the most common system errors. Always restart the computer after a system error occurs to refresh its memory. Continuing to work without restarting the computer may compound the problem. Note: Some of these tasks require you to locate hidden files or folders, or files by their full file names, which include extensions for example, filename.

By default, Windows Explorer doesn't show hidden files, hidden folders, and filename extensions it recognizes. The latest version of Adobe Reader may be more compatible with your operating system and hardware drivers. Before you install an update or upgrade, make sure that the system meets the requirements. Some applications that run in the background may cause system errors or freezes when running concurrently with Adobe Reader.

You can identify these applications and disable them before starting Adobe Reader. To identify problematic applications that run in the background, remove applications from the Startup folder and close those that are specified in the registry to start automatically.

Deselect Load Startup Items. Verify that Process System. Right-click icons in the Notification Area called the System Tray in earlier versions of Windows to close or disable any startup items that are still active. Note: Upon reboot, you'll be notified that the System Configuration Utility has made changes to the way that Windows starts up.

Reenable startup items one at a time, testing each time until you determine which item is causing the conflict. Then contact that item's developer for an update, if available. Note: You will need to deselect any recorded unselected items after you select Normal Startup. Note: Windows does not have the MSConfig utility for disabling start items.

You can disable the items manually. In Windows Explorer, move all icons and shortcuts from the following folders to another folder:. Note: The simplest method to shutdown all remaining programs is to disable processes that are not required for the system to run. Without a strong understanding of the Windows architecture you can typically reduce the number of process down to If the process is not in the required process list, disable the process following the steps below.

Important: Do not disable the following required processes: wuauclt. EXE, regsvc. EXE, explorer. Note: You will need to disable these processes every time you need to reboot the computer.

Remove third-party plug-ins from the Reader plug-ins folder. Leave the third party plug-ins out of the Adobe Reader plug-ins folder.

After you test all of the Adobe Reader plug-ins, proceed to step 9. Move one third-party plug-in back to the Reader plug-ins folder and attempt to reproduce the error. Run a detect and repair on Adobe Reader with the corrupted Reader plug-ins removed from the Reader folder. Re-create the Adobe Readerpreferences folder to eliminate problems that damaged preferences files might cause.

Note: Color management preferences and other settings will be affected by using this solution. The majority of the Adobe Reader preferences are stored within the registry. If the problem recurs after you re-create the Adobe Reader preferences folder, then the problem isn't related to the Preferences folder.

To restore custom settings, drag the file you moved in step 2 back to its original location, and then click Yes to replace the new Preferences folder. If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks.

Because device drivers can interfere with opening or installing files, restart Windows in a simplified mode to disable the device drivers, and then install Adobe Reader. Many manufacturers of video display adapters frequently update their software drivers. If you haven't updated the display adapter driver recently, contact the video card manufacturer for an updated driver, or download one from the manufacturer's website.

To determine the manufacturer of the video card, view the card's properties in Device Manager. You can often determine if the video driver is outdated by changing the color-depth and resolution of the video card or by disabling graphics hardware acceleration.

Note: Reader performs optimally at 16bit color. Please increase or decrease the color depth depending on the current setting. Note: Reader preforms optimally at x Please increase or decrease the screen resolution depending on the current setting.

Restart Windows and Adobe Reader. If the problem no longer occurs, contact the video card manufacturer for an updated driver. Device drivers are files that allow Windows to communicate with devices such as scanners, video cards, mouse devices, and keyboards. They will not support software When printing to Adobe pdf from any windows application, the progress bar goes about half way and then it freezes.

The application freezes, too. I have been trying to open reading material for my classes since I updated to windows Every time I try to access the PDF files and it loads on my computer it freezes up the entire system and I have to restart to get it working again. I have updated Adobe Reader and that hasn't fixed the probably. I need to read the material is there a way to fix it so I can read it without my entire computer freezing up on me?

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi Tracey, Thank you for posting the query on Microsoft Community. Try with the methods below and check if it helps.

Method 1: I would suggest you to uninstall Adobe Acrobat Reader and install the latest Adobe reader and check if it works. Method 2: Run System File Checker , which will check your system for missing, corrupt or damaged files and attempt to fix them. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. Forums New posts Search forums. What's new New posts Unanswered threads Latest activity. Members Current visitors. Log in Sign up. Search titles only. Search Advanced search…. New posts. Search forums.

Log in. Sign up. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Freeze Panes in Acrobat. Thread starter Pharmmann Start date May 1,